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Model reference

Whirlpool CHW8990B

Washer

3 documents21 error codes17 service modes

Available documentation

Tech Sheet

  • Basic Operation of Commercial Front-Load Washer16 pg
    Covers this model
  • techsheet-w10311069-revb16 pg
    Covers this model
  • Tech Sheet - W10617706 - Rev B (FR)16 pg
    Covers this model
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Error codes (21)

CodeMeaning
d13Coin 2 errord16Generation 2 debit card reader errord5Coin 1 errord9Low voltage detection errorF01CCU errorF11Motor Control Unit (MCU) has a failure, possibly a repeating under or…F20No water detected entering washerF21Long drainF22Door lock errorF24Temperature sensor errorF25Tachometer errorF26Door switch errorF27Overflow conditionsF28Communication failure between CCU and MCU.F29Door unlock errorF31Overheating of motorF33Pump disconnectedF34Load detected in washer during Washer Cleanout Cycle.F70Communication failure between CCU and User Interface (UI).F73UI failureF74UI failure

Service modes (17)

  • Clean Washer Cycle["Enter Diagnostic Mode (display is flashing).","Press BRIGHTS button to start the Clean Washer…
  • Code Display Mode["Can only be accessed when the washer is in error state.","Open the service door.","The current F…
  • Code Display Sub-mode["Open the service door.","The current F or d code is displayed (only accessible when washer is in…
  • Control Set-Up Mode["Insert access door key, turn, and lift to remove access door (Coin Payment Models).","Use the…
  • Credit a Cycle["Enter Diagnostic Mode (display is flashing).","Press PERM
  • Cycle Credit["Enter Flashing Mode (diagnostic mode with display flashing).","Press the HOT button (CC will…
  • Diagnostic Mode (Washer Diagnostic Mode)["Press 'Start Operating Set-up' button to enter setup mode.","Press and hold DELICATES AND KNITS…
  • Help Mode["Open the service door.","For manual communication
  • Help Mode (DA Communication Established)["Open the service door.","The message dAS will appear in the display.","Press the HOT…
  • Help Mode (Manual Communication)["Open the service door.","Press the WARM button until the set-up code 2.XX is on display.","Press…
  • Manual Overview Test["Enter Flashing Mode (diagnostic mode with display flashing).","Press the COTTON/WHITES button to…
  • Quick Overview Test["Enter Flashing Mode (diagnostic mode with display flashing).","Press the WARM button to start the…
  • Quick Spin Cycle["Enter Flashing Mode (diagnostic mode with display flashing).","Press the PERM PRESS button to…
  • Set-Up Mode (Manual Communication / Coin Payment)["Insert service access door key, turn, and lift to remove service access door.","The washer enters…
  • Setup/Programming Mode["For coin-operated models
  • Washer Cleanout Cycle["Enter Flashing Mode (diagnostic mode with display flashing).","Press the COLORS/DELICATES button…
  • Washer Diagnostic Mode (Flashing Mode)["Enter Set-Up Mode first (open service door).","Press and hold the COLD button for 2 seconds while…

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