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Error code reference

Whirlpool Cooktop Error Code F-12

Coil under current

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What the F-12 error code actually means

Your Whirlpool cooktop is showing F-12 because one of the burners is not receiving the right amount of electrical current. The cooktop's control board detected the problem and shut that burner down as a safety measure. A loose wire connection or a faulty burner component is usually to blame.

Diagnostic procedure

The full F-12 procedure

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1
First diagnostic step
Disconnect power and check for the correct connections at T2A - T2B or T3A - T3B on the power control board (whichever connection the burner is plugged into).
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Most common causes of F-12

Ranked by how often they cause this code
  1. 1Loose or disconnected wiring at T2A/T2B or T3A/T3B
  2. 2Corroded or damaged connector terminals
  3. 3Failed burner coil assembly
  4. 4Damaged wiring harness between burner and board
  5. 5Failed power control board output channel

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Questions people ask about F-12

What does F-12 mean on a Whirlpool cooktop?
F-12 indicates a coil under-current fault on a single burner circuit. The power control board detected that one burner coil is drawing less current than expected during operation. The cooktop disables that burner and displays F-12 to alert you to the problem. The failure originates at the power control board and affects only one burner.
Is it safe to keep using my Whirlpool cooktop with an F-12 error?
The cooktop disables the affected burner when F-12 is active, so the faulted burner will not operate. While other burners may still function, using any appliance in a fault state is not recommended without diagnosing the root cause first. Have the unit inspected before returning it to regular use.
How much does it cost to repair a Whirlpool cooktop F-12 error?
Repair costs depend on the root cause. If only a wiring connection needs to be reseated, the cost may be limited to a service call fee, typically in the range of $75 to $150. A replacement burner coil assembly generally runs $50 to $150 for the part, while a new power control board can cost $150 to $400 or more depending on the model. Labor charges will add to these figures if a technician performs the repair.
Can I fix F-12 myself on my Whirlpool cooktop?
The first diagnostic step is something many handy homeowners can handle: disconnect power to the cooktop and check that the wiring harness connectors at T2A/T2B or T3A/T3B on the power control board are fully seated and undamaged. If a loose connection is the cause, reseating the connector may resolve the fault. If the burner coil or the power control board itself has failed, those repairs involve higher-voltage components and are best handled by a qualified technician.
Will resetting the cooktop clear the F-12 error?
Disconnecting power briefly may temporarily clear the error display, but the code will return if the underlying cause has not been corrected. A loose connection that is reseated properly can result in a permanent fix, but a failed coil or damaged board will cause F-12 to reappear as soon as that burner is activated again.

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