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Model reference

Samsung DW80H9950US/AA

Dishwasher

16 documents40 error codes16 service modes

Available documentation

Service Manual

  • SERVICE DISHWASHER Manual72 pg
    Covers this model
  • DISHWASHER Service Manual86 pg
    Covers this model
  • Dishwasher Service Manual86 pg
    Covers this model

Bulletin

  • The door does not close correctly or opens during the cycle4 pg
    Covers this model
  • SERVICE BULLETIN - The door does not close correctly or opens during the cycle4 pg
    Covers this model
  • Service Bulletin2 pg
    Covers this model
  • LE error code or water leak from under the door2 pg
    Covers this model
  • SERVICE BULLETIN - Heater damage while using the service inspection mode2 pg
    Covers this model
  • Installation errors cause a 7E error code, LE error code, or leaks2 pg
    Covers this model
  • Service Bulletin1 pg
    Covers this model
  • Version 01 Water Wall Dishwasher Service Bulletin3 pg
    Covers this model
  • Water leak from corners of dishwasher3 pg
    Covers this model

Training

  • Dishwasher DW-9900H series training76 pg
    Covers this model

Other

  • DW80H Door does not close water leaking4 pg
    Covers this model
  • ID number label removal and replacement ASC201406120012 pg
    Covers this model
  • 7E error code ASC201407020011 pg
    Covers this model
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Error codes (40)

CodeMeaning
1ELow water level error during wash3CCirculation pump failure (newer S/W)3ECirculation pump error4CWater supply failure4C5200 water supply pulses detected during non-water supply mode; cycle continues.4EWater supply error4E5Water valve leaking error5CDrain pump failure (no display during cycle)5C1Drain pump check code occurred 11 times with 5-minute pause and retry; driving…5EDrain error7CVane motor position sensing failure (newer S/W)7EMotor vane error9C1Blackout or DC link voltage is high or low voltage condition; driving parts…9C2Blackout or DC link voltage is high or low voltage condition; driving parts…9E1Abnormal voltage error9E2Blackout or DC link voltage is high or low voltage condition; switches to stop…ACCommunication failure between main PBA and sub PBA for 24 seconds; cycle…AC6No response received from inverter PBA for 3 seconds; inverter relay off for 2…AECommunication error between the Main PBA and the Sub PBA for 24 seconds (6…AE6BLDC motor communication errorbC2Touch button pressed and held for 30 continuous seconds or longer; cycle…bC3IC communications failure between the Sub PBA and touch button; cycle continues.bE2Button/key input errorbE3IC communication error between the Sub PBA and the touch button.C3Turbidity sensor reference voltage cannot be reached after 10 seconds of…dCDoor is open during test mode operation (newer S/W code designation).dEDoor is open during test mode operation.E3Turbidity sensor reference voltage cannot be reached after 10 seconds of…HCHeater overheatHC1Heater not heating (newer S/W)
View all 40 error codes
HEHeater overheat errorHE-1Heater errorLCWater leakage sensor data <= 3V for 3 seconds; main relay off and drain cycle…LELeakage errorOCOverflow sensor data <= 3V for 5 seconds; 3 times 3-minute drain retry then…OEOverflow errorPCDistributor motor position not detected for 2 minutes after synchronous motor…PEHalf load/distributor position errortCTemperature sensor data output is >= 4.5V or <= 0.2V, or water temperature…tEThermistor error

Service modes (16)

  • Check Code Recall (S/W Version ~7133)Press Power (make it power on)
  • Linear Auto Test Mode (LA)Push Booster Left key + Booster Right key + Power key at the same time. Then push the Linear Auto…
  • n1 (nA) - Water Supply / Drain / Turbidity TestEnter Service Inspection Mode, press Normal button to navigate to n1.
  • n2 (nb) - Circulation Motor High Speed TestEnter Service Inspection Mode, press Normal button to navigate to n2.
  • n3 (nC) - Circulation Motor Low Speed TestEnter Service Inspection Mode, press Normal button to navigate to n3.
  • n4 (nd) - Heater / Thermistor / Dispenser TestEnter Service Inspection Mode, press Normal button to navigate to n4.
  • n5 - Distributor Motor / RPM TestEnter Service Inspection Mode, press Normal button to navigate to n5.
  • n6 - Distributor Motor Alternating TestEnter Service Inspection Mode, press Normal button to navigate to n6.
  • n7 - Dry Fan Motor / Turbidity TestEnter Service Inspection Mode, press Normal button to navigate to n7.
  • n8 - Overflow Sensor TestEnter Service Inspection Mode, press Normal button to navigate to n8.
  • n9 - Drain Pump TestEnter Service Inspection Mode, press Normal button to navigate to n9.
  • nA - Individual Component Activation TestEnter Service Inspection Mode, press Normal button to navigate to nA.
  • Service Inspection ModePress the 'Auto' + 'Delicate' + 'Power' buttons at the same time for two seconds.
  • Service Inspection Mode (SVC Test Mode)Press the Auto, Delicate, and Power buttons at the same time for two seconds to enter Service…
  • SVC Data Display ModeWhen the power is on, press and hold the Auto key and Express key combination for 3 seconds
  • Test Mode (Software Version Check)Press the 'Zone booster L', 'Zone booster R' and 'Power key' at the same time to enter test mode

Full entry steps, exit procedures, and test sequences are available in Max.

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