Model reference
Maytag MAH9700AW*
Washer
8 documents20 error codes11 service modes
Available documentation
Service Manual
- 27" Front Load Washer Service Repair Manual65 pg
- Maytag Neptune 27" Front Load Washer L2005-00452 pg
Bulletin
- Technical Bulletin TDL-0118-B1 pg
- Technical Bulletin - Washer Vibration/Walking/Noise on 27" Neptune washers6 pg
- Technical Bulletin - Vibration / Walking / Noise Reduction4 pg
Service Flash
- Service Pointer 8178646 Washer Recall2 pg
Training
- Maytag Neptune 27" Front Load Washer52 pg
Other
- 160272058 pg
MyPros+ Max
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- Step-by-step diagnostics from the service manual
- Test values, resistance specs, and wiring references
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Error codes (20)
CodeMeaning
2EVoltage for motor control bus is over or under specified limit.3EOver Current is detected; motor won't turn.bEMotor tach signal exists without motor running (abnormal condition).dcNever exceeded 400 rpm due to an unbalanced load during final spin.dLOpen door lock switch detected with motor running during cycle when not…dSDoor switch is detected open and the door locked switch is read as locked…EDifficulty in reading memory; will not remember machine settings.E2Detected a key pressed more than 30 seconds; the key will be assumed to be…E3Machine control is attempting to drive the motor but is not seeing any tach…FLDoor failed to lock after 3 attempts.HrHeater Relay failure; heater relay signal not sensed.LEA fault is detected in the water level sensor; data (frequency) shows the water…LODoor failed to unlock after 3 attempts.ndThe water level fails to drop below the Low Water level reset within 15 minutes…nFContinuous fill of 12 minutes or total fill of 14 minutes without reaching…odThe door has not been opened after two complete wash cycles; door switch was…OEWater level in the machine is believed to be above the overflow level; machine…SrSystem Relay failure; machine control does not see relay open when it should.SUDsExcessive suds detected; displayed instead of remaining time during suds period.tEAbnormal high/low temperature or ohm resistance seen from sump thermistor.Service modes (11)
- Board Input TestWhile in Service Mode, press the Spin Only key.
- Board Output TestWhile in Service Mode, press the Spin Speed key.
- Cycle CountWhile in Service Mode, press Chime key.
- diagnosticRefer to the Technical Data Sheet shipped with the product for service mode diagnostics entry…
- Diagnostic Code DisplayWhile in Service Mode, press Rinse&Spin key (display shows 'd'), then rotate Cycle Selector knob to…
- Display Software VersionWhile in Service Mode, press Soil Level key
- Fast Time Down / Advance to Next StepWhile any test or cycle is running in Service Mode, press the Temperature key to advance to the…
- LED/Switch TestWhile in Service Mode, press the Delay key for 3 seconds, then press individual buttons to test.
- Quick Service CycleWhile in Service Mode, press Temperature and Soil Level keys together for 3 seconds.
- Quick Spin TestWhile in Service Mode, press Delay Start and Rinse&Spin keys together.
- Service Mode1
Full entry steps, exit procedures, and test sequences are available in Max.
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