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Model reference

Samsung DW80H9940US/AA

Dishwasher

7 documents41 error codes18 service modes

Available documentation

Service Manual

  • SERVICE DISHWASHER Manual72 pg
    Covers this model
  • SERVICE DISHWASHER Manual72 pg
    Covers this model
  • DISHWASHER Service Manual86 pg
    Covers this model
  • Dishwasher Service Manual86 pg
    Covers this model

Bulletin

  • Water leak from corners of dishwasher3 pg
    Covers this model
  • The door does not close correctly or opens during the cycle4 pg
    Covers this model

Installation Guide

  • DW80H99* Series Dishwasher installation guide72 pg
    Covers this model
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Error codes (41)

CodeMeaning
1CHigh pressure switch or circulation pump power consumption indicates low water…1EHigh pressure switch does not measure high level after water supply completion…3CCirculation pump failure3ECirculation pump failure4CWater supply failure4C5200 water supply pulses detected during non-water supply mode; cycle continues…4EWater supply failure4E5200 water supply pulses detected during non-water supply mode.5CDrain pump failure5C1Drain pump check code occurred 11 times with 5-minute pause and retry; driving…5EDrain pump failure7CWaterwall vane motor failure7EWaterwall vane motor failure9C1Blackout or DC link voltage is abnormally high or low; driving parts stop…9C2Blackout or DC link voltage is abnormally high or low; driving parts stop…9E1Blackout or DC link voltage is abnormally high or low; switches to stop mode.9E2Blackout or DC link voltage is abnormally high or low; switches to stop mode.ACCommunication failure between Main PBA and Sub PBA for 24 seconds; cycle…AC6No response from Inverter PBA for 3 seconds; Inverter relay off for 2 minutes…AECommunication failure between Main PBA and Sub PBA for 24 seconds (6 seconds in…AE6No response from Inverter PBA for 3 seconds; Inverter relay off for 2 minutes…bC2Touch button pressed and held for 30 continuous seconds or longer; cycle…bC3IC communication failure between the Sub PBA and the touch button; cycle…bE2Touch button pressed and held for 30 continuous seconds or longer; no display…bE3IC communication failure between the Sub PBA and the touch button; no display…C3Turbidity sensor reference voltage cannot be reached after 10 seconds of…dCDoor open during test mode; mode does not start automatically if door is open.dEDoor open during test mode; mode does not start automatically if door is open.E3Turbidity sensor reference voltage cannot be reached after 10 seconds of…HCHeater overheat
View all 41 error codes
HC1Heater failureHEHeater overheatHE-1Heater failureLCWater leakage sensor data is 3V or less for 3 seconds; main relay turns off.LEWater leakage sensor data is 3V or less for 3 seconds.OCOverflow sensor data is 3V or less for 5 seconds; draining retry 3 times then…OEOverflow sensor data is 3V or less for 5 seconds.PCDistributor motor position not detected for 2 minutes after synchronous motor…PEDistributor/half load motor position not detected for 2 minutes after…tCTemperature sensor data output is approximately 4.5V or higher, or 0.2V or…tETemperature sensor data output is approximately 4.5V or higher, or 0.2V or…

Service modes (18)

  • Check Code Recall (S/W ver. ~7133)Press Power (make it power on), then press Normal and Lower key for 3 seconds.
  • Check Code Recall (S/W Version ~7133)Press Power (make it power on)
  • Linear Auto Test Mode (LA)Push Booster Left key + Booster Right key + Power key at the same time. Then push the Linear Auto…
  • n1 (nA) - Water Supply / Drain / Turbidity TestEnter Service Inspection Mode, press Normal button to navigate to n1.
  • n2 (nb) - Circulation Motor High Speed TestEnter Service Inspection Mode, press Normal button to navigate to n2.
  • n3 (nC) - Circulation Motor Low Speed TestEnter Service Inspection Mode, press Normal button to navigate to n3.
  • n4 (nd) - Heater / Thermistor / Dispenser TestEnter Service Inspection Mode, press Normal button to navigate to n4.
  • n5 - Distributor Motor / RPM TestEnter Service Inspection Mode, press Normal button to navigate to n5.
  • n6 - Distributor Motor Alternating TestEnter Service Inspection Mode, press Normal button to navigate to n6.
  • n7 - Dry Fan Motor / Turbidity TestEnter Service Inspection Mode, press Normal button to navigate to n7.
  • n8 - Overflow Sensor TestEnter Service Inspection Mode, press Normal button to navigate to n8.
  • n9 - Drain Pump TestEnter Service Inspection Mode, press Normal button to navigate to n9.
  • nA - Individual Component Activation TestEnter Service Inspection Mode, press Normal button to navigate to nA.
  • Service Inspection ModePress the 'Auto' + 'Delicate' + 'Power' buttons at the same time for two seconds.
  • Service Inspection Mode (SVC Test Mode)Press the Auto, Delicate, and Power buttons at the same time for two seconds to enter Service…
  • SVC Data Display ModeWhen the power is on, press and hold the Auto key and Express key combination for 2 seconds.
  • Test Mode (Software Version Check)Press the 'Zone booster L', 'Zone booster R' and 'Power key' at the same time to enter test mode
  • Test Mode (Version Check)Press the Zone booster L, Zone booster R, and Power key at the same time to enter test mode

Full entry steps, exit procedures, and test sequences are available in Max.

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