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Model reference

Samsung RF4287HAWP/XAA

Refrigerator

12 documents39 error codes15 service modes

Available documentation

Service Manual

  • Refrigerator Bottom Mount Freezer Service Manual132 pg
    Covers this model
  • REFRIGERATOR BOTTOM MOUNT FREEZER Technical Service Guide132 pg
    Covers this model

Tech Sheet

  • Fast Track Troubleshooting9 pg
    Covers this model
  • Fast Track Troubleshooting9 pg
    Covers this model
  • Fast Track Troubleshooting7 pg
    Covers this model
  • Fast Track Troubleshooting7 pg
    Covers this model
  • Fast Track Troubleshooting9 pg
    Covers this model
  • Fast Track Troubleshooting7 pg
    Covers this model

Tech Tip

  • Samsung Refrigerator RF42 series frost buildup on evaporator coil2 pg
    Covers this model

Training

  • SAMSUNG BOTTOM MOUNT FREEZER Training manual208 pg
    Covers this model
  • Volume 5, Issue 11 Home Appliances Newsletter - November 201111 pg
    Covers this model

Other

  • RF4287HAUpdatedFastTrackR48 pg
    Covers this model
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Error codes (39)

CodeMeaning
14EI/M-Sensor Error(R)21EFZ-FAN Error22EAmbient-Sensor Error23ECOMPRESSOR FAN ERROR26EICE ROOM-FAN ERROR2EFZ-Sensor Error33EICE MAKER FUNCTION ERROR39EHUMIDITY-Sensor Error40EI/M-Sensor Error(FF)41-EMICOM MAIN to PANEL communication error displayed on panel with alarm.4EFF-Sensor Error5EFZ-DEF-HEATER ERROR6EFZ-DEF-Sensor Error83EPANEL-MAIN MICOM COMMUNICATION ERROR84EICE ROOM-SENSOR ERROR85EICE PIPE HEATER ERROR(FZ)86EICE DUCT-HEATER ERROR(FF)8EFLEX ZONE DAMPER HEATER ERRORAmbient-Sensor ErrorAmbient temperature sensor error due to separation of sensor housing, contact…C-FAN ErrorCondenser fan motor error during operation; feedback signal line contact error…FF-DEF ErrorFresh food defrost heater error; separation of heater housing, contact error…FF-DEF-Sensor ErrorFresh food defrost sensor error due to separation of sensor housing, contact…FF-FAN ErrorFresh food fan motor error during operation; feedback signal line contact…FF-Sensor ErrorFresh food compartment temperature sensor error due to separation of sensor…Flex room-Sensor ErrorFlex zone room temperature sensor error due to separation of sensor housing…Flex Zone-Damper-Heater ErrorFlex Zone damper heater open error detected; separation of damper heater…FZ-DEF ErrorFreezer defrost heater error; separation of heater housing, contact error…FZ-DEF-Sensor ErrorFreezer defrost sensor error due to separation of sensor housing, contact…FZ-FAN ErrorFreezer fan motor error during operation; feedback signal line contact error…FZ-Sensor ErrorFreezer temperature sensor error due to separation of sensor housing, contact…
View all 39 error codes
Humidity-Sensor ErrorHumidity sensor error due to separation of sensor housing, contact error…Ice Maker(FF) Function ErrorIce Maker heater open error detected; separation of Ice Pipe Heater housing…Ice Maker(FF) Sensor ErrorIce Maker sensor error due to separation of sensor housing, contact error…Ice Room Sensor ErrorIce Room temperature sensor error due to separation of sensor housing, contact…Ice Room-FAN ErrorIce Room fan error; Ice Maker(FZ) kit operates moving ice over 3 times or is…OF OFSales Mode is active; compressor operation is disabled.OF-OFCooling Off (Exhibition) mode is active; compressor does not operate, display…OP-ErOption error between Panel and MAIN MICOM; option value is not equivalent with…Pc-ErCommunication error between Panel MICOM and MAIN MICOM; no response for 10…

Service modes (15)

  • Cooling Off Mode (Exhibition Mode)["Press Energy Saver Key + Power Freeze Key simultaneously for 3 seconds.","Cooling Off mode starts…
  • Force ModePress the Energy Saver and Power Cool buttons simultaneously for 8-12 seconds, until the display…
  • Forced Mode (Compressor Test)Press both Energy Saver and Power Cool buttons simultaneously (no sound when both pressed at same…
  • Forced Mode (Compressor/Fan/Defrost Test)Press both Energy Saver and Power Cool buttons simultaneously (no sound when both buttons are…
  • Forced Mode (Test Mode)Press both Energy Saver and Power Cool buttons simultaneously (no sound when both pressed at the…
  • Ice Maker Test ModePress and hold the ICE TEST S/W for at least 1.5 seconds
  • Ice Maker Test Mode (I/M Test)Press and hold the ICE TEST S/W for at least 1.5 seconds
  • Load Condition Display Mode["Press Energy Saver Key + Lighting Key simultaneously for 6 seconds (temperature display blinks…
  • Load ModeStep 1
  • Option Setting Mode["Press Power Freeze Key + Lighting Key simultaneously for 12 seconds during normal…
  • Sales ModePress Energy Saver & Power Freeze buttons simultaneously for 3 seconds until you hear a 'Ding Dong'.
  • Self DiagnosisPress both Energy Saver and Lighting buttons simultaneously (no sound when both pressed at same…
  • Self Diagnosis (Fault Code Read)Press both Energy Saver and Lighting buttons simultaneously (no sound when both pressed at the same…
  • Self-Diagnostic Function["Press Energy Saver Key + Lighting Key simultaneously for 8 seconds.","After 6 seconds the…
  • Test Mode (Manual Operation / Manual Defrost)["Press Energy Saver Key + Power Cool Key simultaneously for 8 seconds.","All displays on the front…

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