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Error code reference

Kenmore Dryer Error Code E24

Shorted control thermistor.

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What the E24 error code actually means

Your Kenmore dryer has detected a problem with a small temperature sensor called the control thermistor, which is reading incorrectly due to an internal short circuit. The dryer cannot safely continue operating when it cannot trust its temperature readings. This issue usually requires replacing the faulty sensor or checking the wires connected to it.

Diagnostic procedure

The full E24 procedure

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1
First diagnostic step
Remove wires from the control thermistor. Measure resistance of the thermistor. If the reading is not 50K (+/- 10%), replace thermistor. If the reading is within 50K (+/-10%) check wiring between thermistor and electronic control. If good, replace electronic control.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E24

Ranked by how often they cause this code
  1. 1Failed control thermistor (internal short)
  2. 2Shorted or damaged wiring harness
  3. 3Connector corrosion or debris
  4. 4Faulty electronic control board

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Questions people ask about E24

What does E24 mean on a Kenmore dryer?
E24 on a Kenmore dryer indicates a shorted control thermistor. The control thermistor is a resistance-based temperature sensor, and this code appears when the electronic control board detects a resistance reading outside the expected 50K ohm range. The dryer stops operating to prevent unsafe conditions caused by unreliable temperature data.
Is it safe to use my Kenmore dryer while the E24 code is active?
No, you should not continue using the dryer with an active E24 code. A shorted thermistor means the control board cannot accurately monitor temperatures inside the dryer. Operating the dryer in this condition could result in overheating or other damage to the appliance.
Will resetting the dryer clear the E24 error code?
Resetting the dryer may temporarily clear the E24 code, but it will return if the underlying fault is not repaired. Because the code is triggered by an out-of-range resistance reading from the thermistor circuit, the error will reappear as soon as the control board checks the sensor again during operation. A proper diagnosis and component repair or replacement is required to resolve the issue permanently.
Can I fix the E24 error myself, or do I need a technician?
A knowledgeable DIYer can often diagnose and resolve E24 without a technician. The first step is to disconnect the thermistor wires and measure resistance with a multimeter. If the reading is not within 45K to 55K ohms, replacing the thermistor is the fix. If the thermistor reads correctly, inspecting and testing the wiring harness is the next step before considering a control board replacement.
How much does it cost to repair an E24 error on a Kenmore dryer?
If only the control thermistor needs replacement, parts typically cost in the range of $15 to $50 depending on the specific model. If the electronic control board is at fault, board replacement parts generally range from $80 to $200 or more. Adding professional labor will increase the total repair cost by roughly $75 to $150 depending on your area.

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