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Error code reference

Kenmore Dryer Error Code E31

Contact sensor frequency too high, possibly caused by a defective Electronic Control Board or foreign object interfering with the contact sensor.

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What the E31 error code actually means

Your Kenmore dryer is detecting an unusual signal from the moisture sensor inside the drum, which is used to tell when your clothes are dry. This could be caused by a small object like a coin or zipper pull touching the sensor, or by a problem with the dryer's main control board. The dryer has stopped normal operation to prevent incorrect drying cycles from running.

Diagnostic procedure

The full E31 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

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1
First diagnostic step
Check Contact Sensor and wiring. If no problems are found with Contact Sensor, replace Electronic Control Board.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E31

Ranked by how often they cause this code
  1. 1Foreign Object on Sensor Bars
  2. 2Defective Electronic Control Board
  3. 3Contaminated or Coated Sensor Bars
  4. 4Damaged or Shorted Sensor Wiring
  5. 5Faulty Contact Sensor

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Questions people ask about E31

What does E31 mean on a Kenmore dryer?
E31 means the dryer's contact sensor is reporting a frequency that is too high, which falls outside the normal operating range. The contact sensor measures moisture in the drum by detecting electrical contact as clothes tumble across sensor bars. This code is typically caused by a foreign object interfering with the sensor bars or a defective electronic control board. The dryer will not complete a normal cycle until the fault is diagnosed and corrected.
Is it safe to keep using my Kenmore dryer when it shows E31?
It is not recommended to continue running the dryer while the E31 code is active. The contact sensor fault means the dryer cannot accurately measure moisture levels, which could result in clothes running too long or cycles not completing properly. If a foreign metal object is causing the interference, continued operation could also pose a risk to the drum or other components. Address the fault before resuming normal use.
Will resetting my Kenmore dryer clear the E31 error code?
A power reset by unplugging the dryer for a few minutes may temporarily clear the E31 code, but if the underlying cause is still present the error will return. A foreign object on the sensor bars, a defective control board, or a faulty sensor will continue triggering the fault until the physical problem is corrected. A reset can be useful for confirming whether the error reoccurs, but it is not a fix on its own.
How do I fix the E31 error on my Kenmore dryer?
Start by inspecting the inside of the drum for any small metal objects like coins or zipper pulls that may be resting on or between the sensor bars. Clean the sensor bars with rubbing alcohol to remove any residue buildup. If the drum and sensor look clean and undamaged, check the sensor wiring harness for damage or loose connections. If all of those checks come back normal, the electronic control board will likely need to be replaced.
How much does it cost to repair an E31 error on a Kenmore dryer?
The cost depends on the root cause. If cleaning the sensor bars or removing a foreign object resolves the issue, there may be no parts cost at all. If the contact sensor needs replacement, parts and labor typically range from around $50 to $150. Replacing the electronic control board is the more expensive repair, with total costs generally ranging from $150 to $350 depending on the specific model and labor rates in your area.

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