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Model reference

Samsung WF42H5000AW/A2-11

Washer

2 documents25 error codes11 service modes

Available documentation

Tech Sheet

  • WASHING MACHINE Technical Information72 pg
    Covers this model

Bulletin

  • Service Bulletin3 pg
    Covers this model
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Error codes (25)

CodeMeaning
1EThe water level sensor is not working properly.3EA motor problem.4EThe washer has tried to fill but was unsuccessful.4E2The hot/cold water hose connection is not correct.5EThe washer is not draining; the unit may sense a small clog while draining.8EA MEMS sensor problem.9E1High/Low voltage detected.9E2High/Low voltage detected.AEA communication error between the SUB(Sensor) PBA and the MAIN PBA.AE3A communication error between the DR Module and the MAIN PBA.AE4A communication error between the WIFI PBA and the MAIN PBA.AE5A communication error between the LCD PBA and the MAIN PBA.AE6A communication error between the Inverter PBA and the Main PBA.bE2A jammed key.dEThe door is open when the washer is running.dE1The washer failed to lock the door.HEA water temperature control problem (heater control problem).LEThe washer has tried to fill but has not reached the proper water level.OEA fault is detected in the water level sensor.SF1A system error.SF2A system error.SF3A system error.SUdSToo many suds are detected during the wash session; unit is put on hold until…tE1A temperature sensor problem.UEAn unbalanced load that prevents the washer from spinning.

Service modes (11)

  • Board Input Test Mode["Enter Service Mode first.","Press the Delay End Key (or Extra Rinse Key)."]
  • Cycle Count Check Mode["Enter Service Mode first.","WF42H5700A*/WF42H5400A*
  • Demo Mode["Washer must be powered on and no cycle running.","Press and hold Delay End + Temp + Soil Level…
  • Diagnostic Code Check Mode["Enter Service Mode first.","Press the Spin Key
  • EEPROM Clear Mode["Plug in the unit.","Press Delay Start Key and Power Key at the same time."]
  • Fast Time Down Test Mode["Enter Service Mode first.","Press the Temp Key."]
  • Quick Spin Test Mode["Enter Service Mode first.","Press the Delay End and Temp Keys for 3 seconds.","Cannot enter once…
  • Quick Test Mode["Plug in the unit.","Press Soil Key, Spin Key, and Power Key at the same time."]
  • S/W Version Check Mode["Enter Service Mode first.","Press the Soil Level Key."]
  • Service Mode["Washer must be powered on (Normal User Mode).","Press the Delay End and Soil Level Keys for 3…
  • Smart Install Mode["Under standby condition, set the appointment time to 17:00.","Push Start/Pause button for 7…

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