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Error code reference

LG HVAC Error Code E562

Exhaust air (EA) fan motor error

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What the E562 error code actually means

Your LG HVAC system has detected that the exhaust fan is spinning too slowly or has stopped working. This fan is responsible for moving air through the unit, and when it cannot reach the minimum required speed, the system shuts down to protect itself. You may need a technician to inspect the fan motor and its electrical connections.

Diagnostic procedure

The full E562 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check if motor connector (CN73) is dislocated from PCB; if so, reconnect it.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E562

Ranked by how often they cause this code
  1. 1Loose or disconnected motor connector (CN73)
  2. 2Obstructed or blocked fan blades
  3. 3Worn or failed EA fan motor bearings
  4. 4Failed EA fan motor windings
  5. 5Faulty PCB motor drive circuit

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Questions people ask about E562

What does E562 mean on a LG hvac?
E562 indicates that the exhaust air (EA) fan motor has been detected running below 120 RPM for approximately 40 seconds. This is a motor speed fault that causes the system to shut down to prevent improper operation. The issue can stem from a loose wiring connector, a blocked fan, a worn motor, or a faulty control board.
Will resetting the unit clear the E562 error code?
A power reset may temporarily clear the E562 code, but if the underlying cause is not corrected, the fault will return once the system detects the motor is again running below 120 RPM for 40 seconds. Resetting without addressing the root cause is not a reliable fix and could delay proper diagnosis.
How much does it cost to repair an E562 error on an LG HVAC?
Repair costs vary depending on the root cause. If the fix is simply reseating the CN73 connector, the cost may be limited to a service call fee, typically in the range of $75 to $150. Replacing the EA fan motor can range from $150 to $400 or more depending on the specific unit and labor rates. A PCB replacement is generally the most expensive repair, often ranging from $300 to $600 or higher.
Can I fix the E562 error myself?
Some causes of E562 are accessible to a knowledgeable DIYer. The first recommended step is to check whether the motor connector CN73 has come loose from the PCB and reseat it if necessary. Clearing debris from the fan blades is also something a careful homeowner can attempt. However, diagnosing motor winding failures or PCB faults requires electrical testing and should be handled by a qualified technician.
Is it safe to continue running my LG HVAC with an E562 error?
The system is designed to stop normal operation when E562 is triggered, specifically to prevent running with a malfunctioning exhaust fan. Continuing to force operation without resolving the fault could result in inadequate airflow, overheating of internal components, or further damage to the motor or control board. The unit should be serviced before returning to regular use.

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