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Model reference

GE GTW490ACJ7WW

Washer

11 documents45 error codes2 service modes

Available documentation

Service Manual

  • Technical Service Guide67 pg
    Covers this model

Bulletin

  • HL05-15 27" Top Load Washer Motor Replacement with Speed/Hall Sensor Service Bulletin1 pg
    Covers this model
  • Service Bulletin HL09-16 - Top Load Washer: Wet Loads, Knocking Sound in Spin, Pauses/Stops During Cycle2 pg
    Covers this model
  • GE TL Washer Service Bulletin Cycle Pausing Stopping Randomly Drains Too Early Not Draining Completely Drain Pump Runs Constantly No Spin Or Agitate Control Is Locked HL01 16 21 pg
    Covers this model
  • Service Bulletin HL01-16 - Cycle Pausing/Stopping Randomly, Drains Too Early, Not Draining Completely, Drain Pump Runs Constantly, No Spin Or Agitate, Control Is Locked1 pg
    Covers this model
  • HL01 16 Top Load Washer Fault Code 25 Service Bulletin1 pg
    Covers this model
  • HL08-16 Service Bulletin: Water Leak When Using Large, Super Or Deep Fill Options1 pg
    Covers this model
  • Water Leak When Using Large, Super Or Deep Fill Options1 pg
    Covers this model
  • Water Leaking From Under Backsplash1 pg
    Covers this model

Service Flash

  • Service Bulletin HL03-18 Top Load Washer1 pg
    Covers this model

Training

  • GE's 2015 27" Top Load Washer81 pg
    Covers this model
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Error codes (45)

CodeMeaning
1Lock Monitor10Mode Shifter Feedback Monitor11Main Board Component Failure12Redundant Flood Condition13Redundant Lid Unlocked14Lid Lock Failure15Water Temp Sensor Invalid16Adaptive Drain / Slow Drain17Dry Load Sense Timeout18Drain Pump Clearing Algorithm Failed19User Interface (UI) State Timeout2Lid Monitor20Critical Flood Level by Gallons21Water Hoses Reversed22Out of Balance (OOB) during Dry Load Sense23Critical Lid Lock Failure24Lid Logic Failure25Pressure Sensor Dropout26Out of Balance (OOB) Ended Final Spin27Water Accessibility28Options Knobs Feedback Invalid29Suds Lock Abatement Failure3Locked Rotor Critical Fault30Stuck Button Fault31Out of Balance (OOB) Fallback in Final Spin32Critical Lid Lock Failure: Can't Unlock Lid33Inverter Fault35Low Supply Voltage Detect36High Supply Voltage Detect4Reset Monitor
View all 45 error codes
5Mode Shifter52Water Valve Stuck Fault53Belt Loss Detection58Main Board Component Failure (also applies to code 93)59Accelerometer Fault6Critical Flood Level by pressure65Pressure Sensor Continuous Gallons Monitor7Max Fill Pressure76Bulk Tank Sensor Failure78Board Communication API Mismatch8Pressure Sensor Loss86Low Water Pressure9Lid Switch Redundancy91User Interface (UI): Main Board Heartbeat Timeout99Wi-Fi Communication Fault

Service modes (2)

  • Consumer Fault ModeWhile the machine is in STANDBY (cycle status LED on), place cycle knob in 12 o'clock position…
  • Field Service ModePress and hold the Start button while rotating the cycle selection knob 7 clicks, then release the…

Full entry steps, exit procedures, and test sequences are available in Max.

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