mypros+
Error code reference

Bosch Refrigerator Error Code 5-1-1

Ice maker

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the 5-1-1 error code actually means

Your Bosch refrigerator has detected that the electrical voltage coming into the ice maker is too high, so it has shut down ice production to prevent damage. This is often caused by a problem with your home's electrical supply rather than the refrigerator itself. An electrician or your utility company may need to be involved to correct the underlying voltage issue.

Diagnostic procedure

The full 5-1-1 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check main voltage.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock 5-1-1 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of 5-1-1

Ranked by how often they cause this code
  1. 1Utility supply voltage too high
  2. 2Loose or corroded neutral wire
  3. 3Faulty or undersized surge protector or power strip
  4. 4Failing ice maker control board
  5. 5Intermittent voltage spikes on the circuit

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about 5-1-1

What does 5-1-1 mean on a Bosch refrigerator?
Error code 5-1-1 means the ice maker module has detected that the main voltage supplied to it is too high. The refrigerator shuts down ice production as a protective measure when this condition is detected. The first step is to measure the voltage at the wall outlet to determine whether the issue originates in the home's electrical supply or within the appliance itself.
Is error code 5-1-1 on a Bosch refrigerator a safety concern?
Yes, high voltage conditions should be taken seriously. Sustained overvoltage can damage the ice maker module and other electronic components in the refrigerator over time. If the wall outlet consistently reads above the normal range, stop using appliances on that circuit and contact your utility provider or a licensed electrician before continuing to operate the refrigerator.
How much does it cost to repair a Bosch refrigerator showing error code 5-1-1?
If the issue is a utility supply problem, there may be no cost beyond the service call from your power company, which is often free. Electrical wiring repairs by a licensed electrician can range from $75 to $300 or more depending on the scope of work. If the ice maker control board needs to be replaced, parts and labor combined typically range from $150 to $400 depending on the specific model and service rates in your area.
How do I fix error code 5-1-1 on my Bosch refrigerator?
Start by measuring the outlet voltage with a true-RMS multimeter. If the voltage is above 132V, contact your utility company to report a high-voltage supply problem. If wiring in the home is suspect, have a licensed electrician inspect the neutral connections and branch circuit. If voltage checks out as normal and the error continues, the ice maker control board may need to be replaced.
Will resetting the refrigerator clear error code 5-1-1?
A reset may temporarily clear the code, but it will return if the underlying voltage problem has not been corrected. Because the ice maker module actively monitors incoming voltage, the fault will be re-triggered as soon as it detects the high-voltage condition again. The root cause in the electrical supply or wiring must be addressed for the error to clear permanently.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass