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Error code reference

Bosch Refrigerator Error Code E9020

Compartment temperature sensor 3 open/short

Compartment temperature sensor 3 open/short

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Get the full diagnostic procedure for E9020.

  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
  • Verified part numbers when replacement is required
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What E9020 means on a Bosch refrigerator

Error code E9020 on a Bosch refrigerator indicates a fault detected in compartment temperature sensor 3. This sensor is a thermistor, a resistive temperature-sensing device whose resistance changes predictably with temperature. The refrigerator's control board continuously monitors this resistance to determine the temperature within a specific compartment. When the board detects that the resistance reading has fallen outside the expected range, either by reading an open circuit (infinite or very high resistance) or a short circuit (near-zero resistance), it triggers the E9020 fault and logs the error.

An open circuit condition typically means the sensor's internal element has failed, or the wiring harness connecting the sensor to the control board has a break somewhere along its length. A short circuit condition suggests the sensor wires have been pinched, damaged, or are contacting each other or a grounded surface, causing an abnormally low resistance reading. Connector corrosion or moisture intrusion at the sensor plug can also produce erratic readings that the board interprets as either an open or short condition.

Compartment temperature sensor 3 is typically associated with a specific zone of the refrigerator, such as a dedicated drawer, fresh food section, or freezer sub-compartment, depending on the model configuration. Because the control board relies on this sensor to regulate cooling cycles in that zone, a fault may result in improper temperature control, continuous compressor or fan operation, or a complete shutdown of cooling to the affected compartment until the fault is resolved.

Source: manufacturer service documentation.

Common causes of E9020

  1. 01

    Failed temperature sensor

    Part replacement

    The thermistor element inside the sensor itself has burned out or degraded, causing it to read an open or shorted circuit. This is the most frequent cause and requires the sensor to be replaced.

  2. 02

    Damaged or broken wiring harness

    Wiring / connection

    The wire connecting sensor 3 to the control board may have a break, cut, or pinch point, resulting in an open circuit reading at the board. Inspect the full length of the harness for visible damage, especially near routing clips or door hinges.

  3. 03

    Corroded or loose connector

    Wiring / connection

    Moisture or frost accumulation at the sensor connector can cause corrosion on the terminals, leading to poor contact that the control board reads as an open or intermittent fault. Disconnect, inspect, and clean the connector terminals.

  4. 04

    Shorted wiring

    Wiring / connection

    Two sensor wires contacting each other or a grounded metal surface produce a near-zero resistance reading that triggers the short circuit condition within the E9020 code. Look for pinched or chafed insulation along the harness routing path.

  5. 05

    Faulty control board

    Part replacement

    If the sensor and wiring both test within normal resistance specifications, the control board's sensor input circuit may itself be defective and unable to accurately read the sensor signal. This is the least likely cause and should only be considered after all other components test correctly.

See the test procedure for each cause

Frequently asked questions about E9020

What does E9020 mean on a Bosch refrigerator?
E9020 indicates that the refrigerator's control board has detected an open or short circuit condition on compartment temperature sensor 3. The sensor is a thermistor that provides temperature readings from a specific zone inside the unit. When the resistance reading is outside the acceptable range, the board logs this fault code. The error points to a problem with the sensor itself, its wiring, or the connector between the two.
Can I fix the E9020 error myself?
A knowledgeable DIYer can perform several diagnostic steps, including inspecting the wiring harness for visible damage and checking the sensor connector for corrosion or looseness. If the sensor itself has failed, replacing it is a straightforward repair on most Bosch models once the correct replacement part is identified. However, if the fault traces back to the control board, that repair is more complex and often benefits from professional service.
Is my refrigerator safe to use while the E9020 code is active?
With E9020 active, the refrigerator may not be able to properly regulate the temperature in the compartment associated with sensor 3. This means food stored in that zone could be exposed to temperatures that are too warm or too cold. It is best to transfer perishables to a working unit or use a portable thermometer to verify actual temperatures while you arrange for diagnosis and repair.
How much does it cost to repair the E9020 error on a Bosch refrigerator?
If the repair only requires a new temperature sensor, parts typically range from around $15 to $60 depending on the specific model, with labor adding $75 to $150 if a technician is hired. If the wiring harness needs repair or replacement, costs can range from $50 to $200 for parts and labor combined. A control board replacement is the most expensive scenario, often running between $150 and $400 or more for parts and installation.
Will resetting the refrigerator clear the E9020 code?
Performing a power reset by unplugging the refrigerator for a few minutes may temporarily clear the displayed code, but it will return if the underlying fault with sensor 3 or its wiring has not been corrected. A reset is useful for confirming whether the error is persistent or intermittent, but it is not a repair. The root cause must be identified and addressed to permanently resolve the fault.

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