mypros+
Error code reference

Bosch Refrigerator Error Code EI

I-sensor (ice sensor) disconnection or short circuit.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the EI error code actually means

Your Bosch refrigerator is displaying an error because the sensor inside the automatic ice maker is either disconnected or has a short circuit. This means the refrigerator cannot properly monitor the ice maker, so ice production may stop. A technician will need to test and likely replace the ice sensor to resolve the issue.

Diagnostic procedure

The full EI procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Measure the resistance between both terminals after separating CN11 of the Main PCB. If disconnected or shorted, change the I-sensor in the automatic ice maker.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock EI procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of EI

Ranked by how often they cause this code
  1. 1Failed I-sensor (internal failure)
  2. 2Disconnected or loose wiring harness
  3. 3Corroded or damaged connector at CN11
  4. 4Wiring harness damage from ice buildup
  5. 5Short circuit in sensor wiring

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about EI

What does EI mean on a Bosch refrigerator?
The EI code on a Bosch refrigerator indicates a problem with the I-sensor, or ice sensor, in the automatic ice maker. The main PCB has detected that the sensor circuit is either open (disconnected) or shorted. This fault will typically stop ice production until the sensor or wiring issue is corrected.
Is it safe to use my Bosch refrigerator while the EI code is active?
The EI error code is specific to the ice maker sensor circuit and does not indicate a problem with refrigeration or food safety. Your refrigerator and freezer compartments should continue cooling normally. However, the ice maker may be disabled or operating incorrectly, so you should not rely on it for ice production until the fault is resolved.
Will resetting the refrigerator clear the EI error code?
Resetting the refrigerator by cycling power may temporarily clear the EI code from the display, but the code will return if the underlying sensor fault is still present. The main PCB will re-detect the open or shorted I-sensor circuit on the next diagnostic cycle. A permanent fix requires repairing or replacing the faulty sensor or wiring.
Can I fix the EI error code myself?
Some causes of the EI code, such as a loose connector at CN11 on the main PCB, can be corrected without special tools by reseating the connector. However, confirming the fault requires measuring resistance across the I-sensor terminals with a multimeter after disconnecting CN11. If the sensor itself has failed, replacing it involves working inside the ice maker assembly, which is a moderate-difficulty repair that many experienced DIYers can handle.
How much does it cost to repair the EI error code on a Bosch refrigerator?
Repair costs depend on what component needs to be replaced. If only a connector or wiring repair is needed, costs are minimal. If the I-sensor itself requires replacement, parts typically range from $30 to $80 depending on the model, plus labor costs of $100 to $200 if a technician performs the work. Diagnosing the fault first with a multimeter before ordering parts is recommended.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass