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Error code reference

LG Heat Pump Error Code P525

Outdoor unit reverse phase detection 1 error.

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What the P525 error code actually means

Your LG heat pump has detected that the electrical power coming into the outdoor unit is connected in the wrong order. This is a safety shutoff that prevents the compressor from running backwards, which could cause serious damage. A licensed electrician or HVAC technician will need to correct the wiring at the power supply to fix this issue.

Diagnostic procedure

The full P525 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of P525

Ranked by how often they cause this code
  1. 1Incorrect phase wiring at installation
  2. 2Wiring changed after electrical service work
  3. 3Utility power phase swap
  4. 4Loose or intermittent terminal connection
  5. 5Faulty outdoor unit control board

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Questions people ask about P525

What does P525 mean on a LG heat_pump?
P525 indicates a reverse phase detection error on the outdoor unit. The heat pump has determined that the three-phase power supply is wired in an incorrect rotational sequence and has shut down to protect the compressor from running in the wrong direction. This is a protective lockout that requires a correction to the incoming power wiring or, less commonly, a control board repair.
Is it safe to keep using my heat pump when P525 is showing?
No. The P525 lockout is a safety feature that prevents the compressor from operating with reversed phase rotation, which would cause immediate mechanical and refrigerant system damage. The unit will not run while this code is active, and you should not attempt to bypass the fault. Have the electrical supply corrected before restoring operation.
How much does it cost to fix a P525 error on an LG heat pump?
If the cause is incorrect wiring, repair costs are typically limited to an electrician or HVAC technician service call, which can range from $75 to $200 depending on your area. If the outdoor unit control board is found to be faulty, parts and labor costs can range from $300 to $700 or more. Most P525 cases are resolved with a simple wiring correction at no parts cost.
Can I fix the P525 error myself?
Correcting a reverse phase error involves working directly with three-phase electrical wiring, which is hazardous and typically requires a licensed electrician or HVAC technician. The fix itself, swapping two of the three line conductors, is straightforward once the correct phase order is confirmed with a phase rotation meter. Attempting this without proper electrical knowledge or tools is not recommended.
Will resetting the heat pump clear the P525 error?
A simple power reset will not clear P525 if the underlying phase sequence issue is still present. The unit will re-detect the reverse phase condition on startup and immediately return to the fault state. The error will only clear once the phase wiring has been corrected and the unit can confirm proper phase rotation on the next power cycle.

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