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Error code reference

Frigidaire Washer Error Code E13

Unexpected water loss

Frigidaire codesFrigidaire washer codes

Unexpected water loss – siphoning due to wrong drain pipe position or drain pump defective.

First step from the service manual

Check that all connectors are correctly inserted, then check if there is any leakage in the wash tub.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What E13 means on a Frigidaire washer

The E13 error code on a Frigidaire washer indicates unexpected water loss during a wash cycle. The machine's control system monitors water level through a pressure sensor, and when the detected water level drops below the expected threshold without a commanded drain cycle, E13 is triggered. This signals that water is escaping the system in an uncontrolled way, which prevents the washer from completing its cycle safely or effectively.

The two primary causes of E13 are siphoning and a defective drain pump. Siphoning occurs when the drain hose is installed incorrectly, typically inserted too far into the standpipe or positioned too low relative to the washer drum. This creates a continuous siphon effect that pulls water out of the tub even when the pump is not running. The correct drain hose height is typically between 24 and 48 inches from the floor, and the hose should form an inverted U shape at the standpipe connection to break any siphon. A drain pump that leaks internally or runs intermittently when it should not can also cause unintended water loss.

Diagnostic steps should begin with a visual inspection of all wiring connectors related to the water level pressure sensor, drain pump, and control board, confirming each is fully seated. Next, inspect the wash tub and all hose connections for signs of leakage, including the door boot seal on front-load models. Check the drain hose routing and standpipe insertion depth. If no installation or leak issues are found, the drain pump should be tested for unintended operation or internal leakage.

Source: manufacturer service documentation.

Common causes of E13

  1. 01

    Incorrect drain hose position (siphoning)

    Wiring / connection

    If the drain hose is inserted too deeply into the standpipe or is positioned too low, a continuous siphon can pull water from the tub. Check that the hose forms an inverted U and enters the standpipe no more than a few inches to prevent siphoning.

  2. 02

    Wash tub or hose leakage

    Part replacement

    Cracks or loose connections in the tub, inlet hoses, or internal hoses can allow water to escape without being detected as a drain event. Inspect all hose clamps, connections, and the tub itself for moisture, drips, or mineral deposits indicating a slow leak.

  3. 03

    Defective drain pump

    Part replacement

    A drain pump that leaks from its housing or activates unintentionally during the wash cycle can cause unplanned water loss. Listen for the pump running during fill or wash phases, and inspect the pump housing for cracks or seal failure.

  4. 04

    Door boot seal failure (front-load models)

    Part replacement

    A torn or dislodged door boot seal allows water to escape the drum cavity during agitation. Check the rubber seal around the door opening for tears, gaps, or debris preventing a proper seal.

  5. 05

    Loose or disconnected wiring connectors

    Wiring / connection

    Loose connectors on the pressure sensor or control board can cause the control system to misread water levels and falsely trigger E13. Inspect all connectors related to the water level system and press each firmly into its socket.

See the test procedure for each cause

Frequently asked questions about E13

What does E13 mean on a Frigidaire washer?
E13 indicates that the washer has detected an unexpected loss of water from the tub during a cycle. The control system monitors water level continuously, and when water disappears without a commanded drain, E13 is triggered. The most common causes are a siphoning drain hose or a defective drain pump. The washer stops operation to prevent running dry or causing further damage.
How do I fix the E13 error on my Frigidaire washer?
Start by checking that all wiring connectors on the washer are firmly seated, then inspect the tub and all hose connections for any signs of leaking water. Next, verify that the drain hose is correctly routed, forming an inverted U shape before entering the standpipe, and that it is not inserted too far into the pipe. If those steps do not resolve the issue, the drain pump may need to be tested and potentially replaced.
Is it safe to use my Frigidaire washer while it is showing E13?
It is not recommended to continue using the washer until the cause of E13 is identified and corrected. Running the machine with uncontrolled water loss can result in water damage to flooring and surrounding areas. If a leaking drain pump or cracked tub is involved, continued use could worsen the damage and increase repair costs.
Will resetting my Frigidaire washer clear the E13 error code?
A reset may temporarily clear the E13 code, but it will return if the underlying cause is not addressed. To reset, unplug the washer for a few minutes and then restore power. If the drain hose position or a leak is responsible, the code will reappear as soon as the washer attempts to fill and loses water again.
How much does it cost to repair a Frigidaire washer with an E13 error?
Repair costs depend on the root cause. If the fix is simply repositioning the drain hose, there is no parts cost involved. Replacing a door boot seal typically runs between $30 and $100 for the part. A drain pump replacement generally costs between $40 and $150 for the part, with additional labor charges if a technician is hired, often bringing the total to $150 to $300 or more depending on your area.

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