mypros+
Error code reference

Jenn-Air Oven Error Code F1-3

Shorted key on keyboard.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the F1-3 error code actually means

The F1-3 code means your oven's control panel thinks one of the buttons is stuck or shorted, sending a continuous signal as if someone is pressing it constantly. This confuses the oven's brain and prevents it from operating normally. You may need a new control panel keypad or, in some cases, a new electronic control board to fix the issue.

Diagnostic procedure

The full F1-3 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check control. If key is not shorted, replace control.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock F1-3 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of F1-3

Ranked by how often they cause this code
  1. 1Failed or shorted membrane keypad
  2. 2Moisture or grease contamination under the keypad
  3. 3Mechanically stuck or depressed key
  4. 4Faulty ribbon cable connection between keypad and control board
  5. 5Defective electronic control board

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about F1-3

What does F1-3 mean on a Jenn-Air oven?
The F1-3 code on a Jenn-Air oven indicates a shorted key on the keyboard or touchpad assembly. The electronic control board is detecting a continuous signal from one of the keypad circuits, as if a button is permanently pressed. This halts normal oven operation until the fault is resolved by repairing or replacing the keypad or control board.
Is it safe to use my Jenn-Air oven while the F1-3 code is displayed?
It is generally not recommended to continue using the oven while F1-3 is active. A shorted key can cause unintended operation or prevent the oven from responding correctly to user commands. Disconnect power to the unit until the fault is diagnosed and resolved.
How much does it cost to repair a Jenn-Air oven with an F1-3 error?
Repair costs vary depending on the faulty component. A replacement keypad or touchpad assembly typically falls in the range of $50 to $150 for the part alone. If the electronic control board requires replacement, parts costs can range from $150 to $350 or more, with additional labor costs if a technician performs the repair.
Can I fix the F1-3 error myself, or do I need a technician?
A knowledgeable DIYer can attempt to diagnose this fault by inspecting the keypad for physical damage, stuck keys, or moisture contamination. If the keypad needs replacement, it is a serviceable component that can be swapped with the right part. However, if the control board is determined to be the source of the fault, that repair is more involved and may warrant professional service.
Will resetting the oven clear the F1-3 error code?
Resetting the oven by disconnecting power for several minutes may temporarily clear the F1-3 code, but the fault will return if the underlying short in the keypad or control board has not been corrected. A reset is useful as a diagnostic step to confirm whether the fault is persistent, but it is not a permanent fix.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass