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Model reference

Fisher & Paykel GWL11

Washer

13 documents111 error codes38 service modes

Available documentation

Service Manual

  • GWL11 Washer Manual4 pg
    Covers this model
  • ELECTRONIC WASHING MACHINE GWL11 / IWL12 PHASE 6 Series 11 / 12 120v 60Hz Supplementary manual47 pg
    Covers this model
  • Smart Drive Electronic Washing Machine Model GWL11 IWL12 51775319 pg
    Covers this model
  • ELECTRONIC WASHING MACHINE PHASE 6 Series 11 120v 60 Hz Supplementary manual41 pg
    Covers this model
  • ELECTRONIC WASHING MACHINE GWL11 / IWL12 PHASE 6 Series 11 / 12 120v 60Hz47 pg
    Covers this model
  • Smart Drive Electronic Washing Machine25 pg
    Covers this model

Tech Sheet

  • Service Summary GWL11 / IWL124 pg
    Covers this model

Bulletin

  • Service Bulletin - Introduction of New Insert Console and Display PCB Module / Not Filling With Water – No Fault Code Displayed5 pg
    Covers this model
  • Service Bulletin - Washers: Introduction of New Insert Console and Display PCB Module / Not Filling With Water – No Fault Code Displayed5 pg
    Covers this model
  • Service Bulletin - Unable to Fit Motor Control Module 420094USP1 pg
    Covers this model
  • Smart Drive Electronic Module Summary Phases 3 - 6 USA5 pg
    Covers this model

Installation Guide

  • GWL11 User Guide68 pg
    Covers this model
  • Clothes Washer Installation Instructions and User Guide68 pg
    Covers this model
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Error codes (111)

CodeMeaning
#130Rotor Position Sensor error#131Rotor Position Sensor error#132High motor current#133High motor current#136Motor stall#234Lid Lock Fault#37Pump blocked error#39Pressure tube fault#40Basket disengage fault#43Out of balance switch fault#47Lid lock fault.#48Hot and/or cold water valve faulty.#49Hot and/or cold water valve faulty.#50Hot and/or cold water valve faulty.#51Diverter valve fault#52Diverter valve fault#9Machine size setting does not match that stored in memory.1Motor Controller Module (Display for Phase 1) has encountered an error when…10The temperature sensor may be open circuit or the ambient temperature is below…104Communications error between Display module and Motor Controller (Phase 2 to 6).105Communications error timeout between Display module and Motor Controller (Phase…106Display to Motor Controller module communications error (Phase 2 to 3 and Phase…107Display Module detected that the Motor Controller module has reset when it…108Comms CRC error (Phase 6 IW Display only).11While measuring the water level, the Motor Controller micro has detected a…12The Motor Controller module has found the water level above flood level and…127Machine setup error13The Display module has detected that the pump is on when it should be off…130Single Rotor Position Sensor error131Repetitive Rotor Position Sensor error
View all 111 error codes
132Single current trip133Repetitive current trip134Single current trip and Rotor Position error simultaneously (Phase 4).136Motor stall14The Display Module has detected that the pump is not on when it should be…144Motor Controller software trap15The Display Module has read an incorrect voltage on the pump circuit (Phase 1…160Basket has re-engaged itself during agitate, possibly due to air bell leak…161Hardware / EEPROM supply mismatch162Brake deceleration time-out163Valve reset pin connect fault164Brake function time-out17Display / Motor Controller running out of sequence (Phase 1).18Display / Motor Controller running out of sequence (Phase 1).19Display / Motor Controller running out of sequence (Phase 1).192Motor PMW reset pin connect fault2An error has been encountered when trying to read the pressure sensor.20Display / Motor Controller running out of sequence (Phase 1).22Display / Motor Controller running out of sequence (Phase 1).23Display / Motor Controller running out of sequence (Phase 1).230EEPROM value out of range231MW GW Link Error232COMMS Timeout 5 Sec233EEPROM Read Error234Lid Lock Open Circuit235Lid Lock Short Circuit236Incompatible EEPROM Version237Temperature Sensor Error238Lid Lock Fail In-Line Test (1)239Lid Lock Fail In-Line Test (2)240Hall Out Of Order / RPS Fault241Function Time Out242OOB Hit Greater than Max for 5 Sec243Stepper Test Failure25The Intuitive Display has detected a problem with the LCD (Phase 5 IW only).28Display / Motor Controller running out of sequence (Phase 1).29Display / Motor Controller running out of sequence (Phase 1).3The Motor Controller Module has found a memory error.30Display / Motor Controller running out of sequence (Phase 1).32The Display Module has detected that the pump is on when it is off (Phase 1…33The Module has detected a water valve fault (Phase 1).34The circuit that controls the braking of the motor is faulty (Phase 1).35The Display Module has sent a false signal to the Motor Controller (Phase 1 MC…36The Motor Controller module has needed to top up the water level more than 4…37While draining, the water level reading from the pressure sensor has not…38The Motor Controller module has recorded a water level of empty while…39The pressure tube has become blocked, kinked, or fallen off completely, or the…4The Motor Controller has had difficulty communicating with the Display Module…40During basket check, the Motor Controller found the basket is not engaged even…41The temperature sensor is measuring temperatures above 110°C, probably due to a…42The Motor Controller has had confusing information feedback regarding the rotor…43The Motor Controller found the OOB (out of balance) switch signal indicates the…44The Motor Controller has sensed a water level in the tub during spin, possibly…45On power up, the display has checked its memory against a known reference and…46The Intuitive Display has detected a problem with its internal EEPROM (Phase 5…47During basket check, the Motor Controller found the basket not engaged and…48Motor Controller measured voltages from the valve diagnostic circuit indicating…49Motor Controller measured a voltage indicating the cold (proportional) valve is…5The Display Module has had difficulty communicating with the Motor Controller…50Motor Controller measured a voltage indicating the hot (digital) valve is…51Diverter valve fault52More than 6 attempts to top-up the water level in the tub; the diverter valve…53Rotor Position Sensor step fail54Motor/Motor Controller module step fail55System step fail (Phase 3 to 6).56During basket check, the machine could not determine a valid tub status (Phase…57Brown out during Display EEPROM write58Pressure transducer at maximum adjustment59ID out of range6The Motor Controller module (Display Module for Phase 1) has received an…60Motor Controller memory check fault61Brown out during Motor Controller EEPROM write62Motor Controller module has detected an excessive pump current (Phase 5).63Motor Controller detected an internal communications problem between its main…64Pressure transducer (Ptx) error65Pressure transducer (Ptx) error66Pressure transducer error7The Display module has found a memory fault.8The Display micro has not been able to start up correctly (Phase 1 only).81Phase 2 to 3 Display/Motor Controller communications error9The Display size switch setting does not match that stored in memory.

Service modes (38)

  • Data Display Mode - IW1
  • demonstrationPress and hold the ADVANCE button, then press the POWER button.
  • Demonstration ModePress and hold the ADVANCE button, then press the POWER button.
  • Demonstration Mode - GWPress and hold the ADVANCE button, then press the POWER button.
  • Demonstration Mode - IWPress START/PAUSE and hold down, then press POWER.
  • diagnostic1
  • Diagnostic Mode1
  • Diagnostic Mode - Detailed Fault CodesWhile in Diagnostic Mode, press the SPIN SPEED UP or SPIN SPEED DOWN buttons until the HOLD and…
  • Diagnostic Mode - Drain Pump TestWhile in Diagnostic Mode, press the REGULAR button to turn the drain pump on or off
  • Diagnostic Mode - GW (Ecosmart)1
  • Diagnostic Mode - IW (Intuitive)1
  • Diagnostic Mode - Out of Balance Switch TestWhile in Diagnostic Mode, press the SPIN SPEED UP or DOWN buttons until the MEDIUM SPEED LED only…
  • Diagnostic Mode - Water Valve TestWhile in Diagnostic Mode, press the WASH TEMP DOWN button to turn the Cold Water Valve on (COLD LED…
  • Drain Pump Test - GW1
  • Drain Pump Test - IW1
  • Drain Pump Test (within Diagnostic Mode)Enter Diagnostic Mode
  • Hot Tub Flag Clear - GW1
  • Hot Tub Flag Clear - IW1
  • Hot Tub Flag ResetEnter Diagnostic Mode
  • Machine Size Setting["Turn the power on at the power point and off at the console.","IWL12
  • Out Of Balance Switch Test (within Diagnostic Mode)["Enter Diagnostic Mode.","IWL12
  • Pump Pulse Disable - GW1
  • Recycle Feature - GW1
  • Recycle Feature - IW1
  • Recycle Feature ToggleEnter Diagnostic Mode. Use WATER LEVEL UP button to toggle recycle. MEDIUM WATER LEVEL LED off =…
  • Restart Feature - GW1. Enter Diagnostics Mode (power off at machine, on at wall; press and hold Wash Temp Down then…
  • Restart Feature - IW1
  • Restart Feature Setting - GW1
  • Restart Feature Setting - IW1
  • Restart Feature Toggle1. Power off at the machine but on at the wall outlet. 2. Press and hold WASH TEMP DOWN button then…
  • restart_recycle_reset1. Enter Diagnostic Mode (power on at wall, off at console; press and hold WASH TEMPERATURE DOWN…
  • Size Setting Mode1
  • Size Setting Mode - GW1
  • Size Setting Mode - IW1
  • size_setting1
  • Water Valve Test - GW1
  • Water Valve Test - IW1
  • Water Valve Test (within Diagnostic Mode)Enter Diagnostic Mode

Full entry steps, exit procedures, and test sequences are available in Max.

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