Fisher & Paykel Washer Error Code 243

Error code 243 indicates a Stepper Test Failure tied to a Rotor Position Sensor fault. During a motor self-test, the controller checks that the motor steps to the correct position in Phase 6 of the sequence. When the motor fails to reach that position or the sensor reports incorrect data, code 243 is generated. It is closely linked to fault codes 53 and 54, which should also be checked.

No, you should not continue running the washer while code 243 is active. The motor controller has detected that the motor is not behaving correctly, and operating the machine in this state could cause further damage to the motor, controller, or related components. Resolve the fault before resuming use.

Repair costs vary depending on what component has failed. If only a wiring connection needs to be cleaned or reseated, costs could be minimal. Replacing the rotor position sensor typically runs in the range of $50 to $150 for the part, while motor controller replacement can range from $150 to $400 or more depending on the model. Adding a service call and labor will increase the total, generally placing full repairs in the $150 to $500 range.

Some causes of code 243, such as loose or corroded wiring connectors, can be addressed by a confident DIYer with basic electrical knowledge. Inspecting and reseating the connectors on the rotor position sensor harness is a reasonable first step. However, replacing the rotor position sensor, wiring harness, or motor controller involves working with the washer's motor system and may require a qualified technician.

A power reset may temporarily clear the code, but if the underlying fault with the rotor position sensor or its wiring still exists, the error will return during the next motor test or wash cycle. A reset is useful for confirming whether the fault is intermittent, but it is not a substitute for diagnosing and correcting the root cause.