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Error code reference

Fisher & Paykel Washer Error Code 162

Phase 3 to 5 Brake Deceleration Time-out Fault

Phase 3 to 5 Brake Deceleration Time-out Fault - Basket has not come to a stop in permitted time once dropping below 100rpm (software testing fault).

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What 162 means on a Fisher & Paykel washer

Error code 162 on a Fisher & Paykel washer indicates a Phase 3 to 5 Brake Deceleration Time-out Fault. This fault is triggered when the wash basket fails to come to a complete stop within the permitted time frame after the motor speed drops below 100 RPM during the braking phase of a spin cycle. The control board monitors deceleration rate and basket position during this critical stopping sequence, and when the basket continues to rotate beyond the acceptable window, the system flags this fault and halts operation to prevent mechanical damage or cycle errors.

The braking system in Fisher and Paykel washers relies on coordinated motor control signals to actively decelerate the basket from operational spin speeds down to a standstill. Phase 3 to 5 refers to specific stages within the motor control sequence where the drive system transitions through progressively slower rotational speeds. A fault at this stage suggests the basket is coasting longer than expected once it crosses the 100 RPM threshold, which points toward issues with the motor drive electronics, the motor itself, or mechanical resistance problems such as bearing drag or load imbalance.

This is classified as a software testing fault, meaning the condition is detected through the motor controller's internal monitoring routines rather than a discrete sensor reading. The fault may be intermittent, particularly if it is triggered by an unbalanced load causing irregular deceleration behavior, or it may be consistent if there is an underlying hardware issue such as a failing drive board or worn motor components. Repeated occurrences of this code warrant a thorough inspection of the drive system.

Source: manufacturer service documentation.

Common causes of 162

  1. 01

    Unbalanced or Overloaded Drum

    Wiring / connection

    A heavy or unevenly distributed load can cause the basket to coast unpredictably during deceleration, extending stopping time beyond the permitted window. Redistribute the laundry load and run a test cycle to see if the fault clears.

  2. 02

    Faulty Motor Control Board

    Part replacement

    The drive or motor control board manages the braking sequence through software-monitored phase transitions. A failing board may not apply braking commands correctly once the basket drops below 100 RPM, causing a time-out. Inspecting the board for burned components or failed solder joints can help identify this issue.

  3. 03

    Worn or Failing Drive Motor

    Part replacement

    A motor with degraded windings or worn brushes may not respond properly to braking commands from the control board, resulting in prolonged coasting at low RPM. Testing motor winding resistance against specifications can confirm this cause.

  4. 04

    Worn Drum Bearings

    Part replacement

    Worn or damaged main drum bearings can introduce inconsistent drag during deceleration, causing the basket to spin erratically at low speeds rather than stopping cleanly within the required time. A grinding or rumbling noise during spin cycles is a common indicator.

  5. 05

    Wiring Fault Between Control Board and Motor

    Wiring / connection

    Loose, corroded, or damaged wiring connections in the motor drive circuit can interrupt braking signal transmission, leading to an incomplete braking sequence. Inspect all connectors and harnesses between the control board and the motor for signs of damage or poor contact.

See the test procedure for each cause

Frequently asked questions about 162

What does 162 mean on a Fisher & Paykel washer?
Error code 162 is a Phase 3 to 5 Brake Deceleration Time-out Fault. It means the washer's control system detected that the drum did not stop within the allowed time after the motor speed dropped below 100 RPM during the braking phase of a spin cycle. The machine halts operation and displays this code to alert you to the problem. It is identified through the motor controller's internal software monitoring routines.
Can I fix error code 162 on my Fisher & Paykel washer myself?
Some causes of this error are DIY-friendly. Start by checking for an unbalanced or overloaded drum, redistributing the laundry, and running a fresh cycle. You can also inspect wiring connections between the motor and control board for obvious damage or loose connectors. If the fault persists, diagnosing the motor or control board typically requires technical knowledge and test equipment, so a qualified technician may be necessary for those repairs.
Is it safe to keep using my washer when error code 162 appears?
It is not recommended to continue using the washer while this fault is active. The machine has stopped itself because the drum is not decelerating as expected, which could indicate a mechanical or electrical problem that may worsen with continued use. Repeated operation under this condition could lead to greater damage to the motor, bearings, or drive components.
Will resetting the washer clear error code 162?
A power reset may temporarily clear the fault and allow the machine to resume operation, particularly if the error was caused by a one-time event such as an unbalanced load. However, if there is an underlying hardware issue with the motor, drive board, or bearings, the code will return. A reset alone is not a repair, and recurring faults should be fully diagnosed.
How much does it cost to repair a Fisher & Paykel washer showing error code 162?
Repair costs vary depending on the root cause. If the issue is simply an unbalanced load or a loose wiring connection, there may be no parts cost at all. A motor control board replacement can range from roughly $150 to $400 or more depending on the part and labor involved. Drive motor replacement or bearing repair can fall in a similar or higher range. Getting a diagnostic assessment from a technician before committing to parts is advisable.

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