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Error code reference

Fisher & Paykel Washer Error Code 137

Motor loss of a phase

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What the 137 error code actually means

Your washer has detected a problem with the motor's electrical connection, meaning one of the three electrical pathways that powers the motor has been interrupted. This could be caused by a loose or broken wire, a faulty connection, or a problem inside the motor itself. The machine has stopped to prevent further damage and will need a technician to inspect the wiring and motor before it can run safely again.

Diagnostic procedure

The full 137 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Measure/check the motor harness, connectors and motor for continuity at the Motor Control Module end; nominal resistance should be around 39Ω.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 137

Ranked by how often they cause this code
  1. 1Damaged or broken motor harness wire
  2. 2Corroded or disconnected motor connector
  3. 3Open circuit motor winding
  4. 4Faulty Motor Control Module

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Questions people ask about 137

What does 137 mean on a Fisher & Paykel washer?
Error code 137 means the Motor Control Module has detected a loss of one of the three electrical phases that power the drive motor. This prevents the motor from running correctly and can be caused by a broken wire in the motor harness, a faulty connector, an open motor winding, or a failed controller. The machine will not operate until the fault is resolved.
Is it safe to keep using my Fisher & Paykel washer when error 137 appears?
No. The machine has stopped operation specifically to protect the motor from running on an incomplete phase, which could cause overheating or additional damage. Continuing to force the machine to run in this condition risks burning out the motor or damaging the Motor Control Module further. The fault should be diagnosed and repaired before resuming normal use.
How much does it cost to repair error code 137 on a Fisher & Paykel washer?
Repair costs depend on which component has failed. A harness repair or connector replacement is typically the least expensive option, while motor replacement or Motor Control Module replacement will cost more in both parts and labor. Overall repair costs can range from around $100 to $400 or more depending on the failed part and local labor rates. Getting a diagnosis first will help determine whether the repair is cost-effective relative to the age of the machine.
Can I fix error code 137 on my Fisher & Paykel washer myself?
A knowledgeable DIYer can start by inspecting the motor harness and connectors for visible damage, corrosion, or loose connections, as these are the most common causes. Proper diagnosis requires a multimeter to measure resistance at the Motor Control Module end of the harness, with a nominal reading of around 39 ohms expected on each phase. If the fault is in the motor windings or the controller, those components will need to be replaced, which may be better handled by a qualified technician.
Will resetting my Fisher & Paykel washer clear error code 137?
A reset may temporarily clear the displayed fault code, but the underlying electrical problem will cause the error to return as soon as the machine attempts to run the motor again. The phase loss is a hardware fault that requires physical inspection and repair of the harness, connector, motor, or controller. Resetting without fixing the root cause is not a solution.

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