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Error code reference

Fisher & Paykel Washer Error Code 137

Motor loss of a phase

Motor loss of a phase - one of the motor phases has been lost; faulty harness, open circuit winding, or faulty controller.

First step from the service manual

Measure/check the motor harness, connectors and motor for continuity at the Motor Control Module end; nominal resistance should be around 39Ω.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 137 means on a Fisher & Paykel washer

Error code 137 on a Fisher & Paykel washer indicates a motor phase loss condition. The drive motor in these machines is a three-phase motor, meaning it requires three separate electrical phases to operate correctly. When one of those phases is interrupted or absent, the Motor Control Module detects the imbalance and throws this fault code to prevent the motor from running in a degraded state that could cause further damage.

The three most common sources of this fault are a damaged wiring harness, an open circuit in one of the motor windings, or a failed Motor Control Module. The harness routing from the controller to the motor is subject to vibration and movement during spin cycles, which over time can cause wire fatigue, broken conductors, or connector corrosion. An open winding inside the motor itself means the motor must be replaced. A faulty controller is considered when the harness and motor check out correctly.

Diagnosis begins at the Motor Control Module end of the harness. Each motor phase winding should measure approximately 39 ohms of resistance. A reading of infinite resistance (open circuit) on any phase confirms either a broken wire in the harness, a failed connector, or an open motor winding. Readings significantly outside the 39 ohm nominal value can also indicate a degraded winding. Always check connector pins for corrosion, bent terminals, or loose seating before condemning the motor or controller.

Source: manufacturer service documentation.

Common causes of 137

  1. 01

    Damaged or broken motor harness wire

    Part replacement

    Repeated vibration during spin cycles can cause conductor fatigue and eventual wire breakage inside the harness. Inspect the harness along its full length for kinks, chafing, or visible breaks, and test each conductor for continuity.

  2. 02

    Corroded or disconnected motor connector

    Wiring / connection

    Connector pins at the motor or Motor Control Module end can corrode, back out, or seat poorly, interrupting one phase. Check both ends of the connector for pin seating, corrosion, and secure locking.

  3. 03

    Open circuit motor winding

    Part replacement

    One of the internal motor windings may have failed, producing an open circuit reading on that phase instead of the nominal 39 ohms. If the harness and connectors check out, measure resistance directly at the motor terminals to confirm.

  4. 04

    Faulty Motor Control Module

    Part replacement

    If the harness, connectors, and motor all measure correctly, the Motor Control Module itself may be failing to deliver or detect one phase properly. This is confirmed only after all other components have been ruled out.

See the test procedure for each cause

Frequently asked questions about 137

What does 137 mean on a Fisher & Paykel washer?
Error code 137 means the Motor Control Module has detected a loss of one of the three electrical phases that power the drive motor. This prevents the motor from running correctly and can be caused by a broken wire in the motor harness, a faulty connector, an open motor winding, or a failed controller. The machine will not operate until the fault is resolved.
Can I fix error code 137 on my Fisher & Paykel washer myself?
A knowledgeable DIYer can start by inspecting the motor harness and connectors for visible damage, corrosion, or loose connections, as these are the most common causes. Proper diagnosis requires a multimeter to measure resistance at the Motor Control Module end of the harness, with a nominal reading of around 39 ohms expected on each phase. If the fault is in the motor windings or the controller, those components will need to be replaced, which may be better handled by a qualified technician.
Is it safe to keep using my Fisher & Paykel washer when error 137 appears?
No. The machine has stopped operation specifically to protect the motor from running on an incomplete phase, which could cause overheating or additional damage. Continuing to force the machine to run in this condition risks burning out the motor or damaging the Motor Control Module further. The fault should be diagnosed and repaired before resuming normal use.
Will resetting my Fisher & Paykel washer clear error code 137?
A reset may temporarily clear the displayed fault code, but the underlying electrical problem will cause the error to return as soon as the machine attempts to run the motor again. The phase loss is a hardware fault that requires physical inspection and repair of the harness, connector, motor, or controller. Resetting without fixing the root cause is not a solution.
How much does it cost to repair error code 137 on a Fisher & Paykel washer?
Repair costs depend on which component has failed. A harness repair or connector replacement is typically the least expensive option, while motor replacement or Motor Control Module replacement will cost more in both parts and labor. Overall repair costs can range from around $100 to $400 or more depending on the failed part and local labor rates. Getting a diagnosis first will help determine whether the repair is cost-effective relative to the age of the machine.

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