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Error code reference

Fisher & Paykel Washer Error Code 42

The Motor Controller has had confusing information feedback regarding the rotor (Phase 1 only).

The Motor Controller has had confusing information feedback regarding the rotor (Phase 1 only).

First step from the service manual

Turn off at the wall and back on again after 5 seconds, restart.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 42 means on a Fisher & Paykel washer

Error code 42 on a Fisher & Paykel washer indicates that the Motor Controller has received inconsistent or contradictory feedback from the rotor during Phase 1 of motor operation. The Motor Controller continuously monitors rotor position and movement signals to coordinate the precise timing of power delivery to the motor windings. When the feedback signals become confused or contradictory, the controller cannot reliably determine rotor position, which prevents safe and accurate motor operation. The system flags this condition as error 42 and halts the cycle to protect the motor and drive components.

Phase 1 typically refers to the initial energization stage of the motor sequence, meaning this fault often surfaces at or near the start of a wash cycle or when the motor first attempts to spin. The rotor position feedback is commonly delivered through a hall sensor array or similar sensing system mounted in relation to the rotor. Wiring faults, connector corrosion, sensor misalignment, or a damaged rotor can all introduce signal noise or false readings that confuse the controller.

Because the Motor Controller itself processes and interprets these signals, a fault can originate either in the sensing components or within the controller board itself. A simple power cycle, as the first diagnostic step recommends, can clear transient electrical noise that may have caused a one-time signal disruption. If the error returns after restarting, further inspection of the wiring harness, rotor sensors, and Motor Controller board is warranted.

Source: manufacturer service documentation.

Common causes of 42

  1. 01

    Transient electrical signal interference

    Wiring / connection

    A temporary spike or noise in the electrical supply or control circuitry can send garbled rotor feedback to the Motor Controller. A 5-second power cycle at the wall outlet will often clear this type of one-time fault.

  2. 02

    Faulty or misaligned rotor position sensor

    Part replacement

    The sensor responsible for reporting rotor position during Phase 1 may be damaged, dirty, or shifted out of its correct position, causing it to send conflicting signals to the Motor Controller. Inspect the sensor and its mounting for damage or displacement.

  3. 03

    Damaged or corroded wiring harness

    Wiring / connection

    Wiring between the rotor sensor and the Motor Controller can develop breaks, shorts, or corroded connector pins that corrupt the feedback signal. Check the harness and connectors for visible damage, moisture, or loose connections.

  4. 04

    Rotor damage or contamination

    Part replacement

    Physical damage to the rotor, or debris lodged near the rotor, can cause irregular magnetic or positional readings that confuse the Motor Controller during Phase 1. Inspect the rotor for chips, cracks, or foreign material.

  5. 05

    Faulty Motor Controller board

    Part replacement

    If all wiring, sensors, and rotor components check out correctly, the Motor Controller board itself may be misinterpreting valid signals due to an internal component failure. Board replacement is typically required in this scenario.

See the test procedure for each cause

Frequently asked questions about 42

What does 42 mean on a Fisher & Paykel washer?
Error code 42 means the Motor Controller received confusing or contradictory feedback from the rotor during Phase 1 of motor operation. The controller could not reliably determine rotor position, so the machine halted the cycle. This can be caused by a transient electrical glitch, a faulty rotor sensor, damaged wiring, or a problem with the Motor Controller board itself. The first recommended step is to turn the machine off at the wall for 5 seconds and then restart it.
Will resetting the washer clear error code 42?
A power cycle reset, turning the washer off at the wall outlet for 5 seconds and restarting, is the first recommended diagnostic step and may clear the error if it was caused by temporary electrical interference. If the code returns after resetting, the underlying cause is likely a hardware fault such as a damaged sensor, wiring issue, or Motor Controller problem that will need further diagnosis and repair.
Is it safe to keep using my washer when error code 42 appears?
You should not continue running the washer while error code 42 is active. The machine has detected unreliable motor feedback and has stopped the cycle to protect the motor and drive components from potential damage. Attempting to force the machine through a cycle under these conditions could worsen the fault or damage additional components.
How do I fix error code 42 on a Fisher & Paykel washer?
Start by turning the washer off at the wall for 5 seconds, then restart and attempt a new cycle. If the error returns, inspect the wiring harness and connectors between the rotor sensor and the Motor Controller for damage, corrosion, or loose connections. If the wiring appears sound, the rotor position sensor or the Motor Controller board may need to be tested and potentially replaced by a qualified technician.
How much does it cost to repair error code 42 on a Fisher & Paykel washer?
Repair costs depend on the root cause of the fault. If a wiring or connector issue is found, costs may be relatively low, typically in the range of a service call fee plus labor. Replacing a rotor position sensor or Motor Controller board will add parts costs, and total repair bills for those components can range from around $150 to $400 or more depending on parts pricing and local labor rates.

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