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Error code reference

Fisher & Paykel Washer Error Code Err 12

Water level has exceeded the flood protection level.

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What the Err 12 error code actually means

Your Fisher & Paykel washer has detected that the water level inside the drum is dangerously high and has shut down to protect your home from flooding. This is a safety feature, not a mechanical breakdown on its own. The most common reason this happens is a small hose connected to the water level sensor has come loose, kinked, or been damaged.

Diagnostic procedure

The full Err 12 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check that the pressure sensor hose is not kinked, pinched or cut and is connected to the air bell.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of Err 12

Ranked by how often they cause this code
  1. 1Kinked or pinched pressure sensor hose
  2. 2Pressure sensor hose disconnected from air bell
  3. 3Cut or cracked pressure sensor hose
  4. 4Faulty pressure sensor
  5. 5Water inlet valve not closing properly

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Questions people ask about Err 12

What does Err 12 mean on a Fisher & Paykel washer?
Err 12 means the water level inside the washer tub has exceeded the flood protection threshold set by the control system. The machine shuts down automatically as a safety measure to prevent overflow. The fault is most often linked to a problem with the pressure sensor hose that monitors water level, such as a kink, disconnection, or damage.
Is it safe to use my Fisher & Paykel washer when Err 12 is displayed?
No, you should not attempt to run a wash cycle while Err 12 is active. The error indicates a potential overfill condition, and continuing to operate the machine could result in water overflowing onto the floor and causing damage to your home or the machine itself. Address the underlying cause before resuming use.
How much does it cost to repair a Fisher & Paykel washer showing Err 12?
If the fix is simply reseating or straightening the pressure sensor hose, the repair can cost nothing beyond your time. If a replacement pressure sensor hose is needed, parts are generally inexpensive, typically in the range of $10 to $40. A faulty pressure sensor or water inlet valve replacement, including parts and labor from a technician, can range from $100 to $300 depending on your location and the specific parts required.
How do I fix Err 12 on my Fisher & Paykel washer?
Start by locating the pressure sensor hose and tracing it from the air bell at the base of the tub to the pressure sensor. Check for any kinks, pinches, cuts, or loose connections and correct any issues you find. If the hose is intact and properly seated, the pressure sensor or water inlet valve may need to be tested and replaced. After making any corrections, reset the machine by powering it off and back on to see if the error clears.
Will resetting my Fisher & Paykel washer clear the Err 12 code?
Powering the machine off and back on may temporarily clear the displayed error, but if the underlying cause has not been fixed, the code will return as soon as the machine attempts to fill again. A reset alone is not a repair. You need to inspect and correct the pressure hose connection or replace a faulty component before the fault will stay cleared.

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