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Error code reference

GE Refrigerator Error Code Er IS

Short or disconnection of the icing sensor (ice maker sensor)

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What the Er IS error code actually means

Your GE refrigerator is showing an error because the sensor inside the ice maker is either not connected properly or has stopped working. This sensor helps the refrigerator monitor temperatures in the ice making area, and without it working correctly, the ice maker may not function normally. Checking the wiring connection is the first step before considering a part replacement.

Diagnostic procedure

The full Er IS procedure

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1
First diagnostic step
Check for a loose connection, then check White to Blue at CON5 on the main PCB.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of Er IS

Ranked by how often they cause this code
  1. 1Loose or disconnected connector at CON5
  2. 2Failed icing sensor
  3. 3Damaged wiring harness
  4. 4Corroded or damaged connector pins
  5. 5Faulty main PCB

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Questions people ask about Er IS

What does Er IS mean on a GE refrigerator?
Er IS indicates a short circuit or disconnection detected in the icing sensor, which is the temperature sensor located in the ice maker. The main PCB monitors this sensor continuously, and when the circuit falls outside expected parameters, the code is triggered. It can appear due to a loose wiring connection, a damaged harness, or a failed sensor. The error appearing on its own without user input confirms it is a genuine fault rather than a diagnostic mode display.
Is it safe to keep using my GE refrigerator with the Er IS code?
The refrigerator's main cooling function may continue to operate even with an Er IS code, but the ice maker may not work correctly or may stop producing ice entirely. There is no immediate safety hazard to food in the main compartment in most cases, but the issue should be diagnosed and repaired promptly to prevent further complications with the ice maker system.
How much does it cost to repair the Er IS error on a GE refrigerator?
If the fix is simply reseating or cleaning the connector at CON5, there may be no parts cost at all, only labor if a technician is involved. Replacing the icing sensor typically costs between $20 and $60 for the part, plus labor if applicable. If the main PCB is ultimately the cause, board replacement can range from $150 to $350 or more depending on the model. Getting a proper diagnosis before ordering parts is recommended.
How do I fix the Er IS error on my GE refrigerator?
Start by checking the connector at CON5 on the main PCB, specifically the White and Blue wires, to make sure it is fully seated and free of corrosion. If the connection looks good, test the icing sensor itself with a multimeter to check for a short or open circuit. If the sensor is out of range, it will need to be replaced. Also inspect the wiring harness between the sensor and the board for any visible damage.
Will resetting my GE refrigerator clear the Er IS error code?
A reset may temporarily clear the display, but the error will return if the underlying fault is still present. Because the code reflects an actual circuit condition (a short or open in the icing sensor), the problem must be physically corrected before the code will stay cleared. Reseating the connector at CON5 or replacing a faulty sensor are the steps needed to resolve it permanently.

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