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Error code reference

GE Refrigerator Error Code F304

Freezer temperature exceeded 72.5°F

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What the F304 error code actually means

Your GE refrigerator's F304 code means the freezer has gotten too warm, above 72.5 degrees Fahrenheit, while the door was closed and the cooling system should have been running. This usually points to a problem with the compressor, one of the fans, or a temperature sensor. Your food in the freezer may be at risk, so check temperatures and move perishables if needed.

Diagnostic procedure

The full F304 procedure

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1
First diagnostic step
Check sealed system operation, compressor, fans, and thermistors.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of F304

Ranked by how often they cause this code
  1. 1Compressor failure or weak compressor
  2. 2Evaporator or condenser fan motor failure
  3. 3Faulty freezer thermistor
  4. 4Refrigerant leak or sealed system restriction
  5. 5Heavy frost buildup on evaporator coils

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Questions people ask about F304

What does F304 mean on a GE refrigerator?
F304 means the freezer temperature has exceeded 72.5°F under conditions where it should be cooling normally. The code is set only when the freezer door has been closed for at least one hour, defrost has not run in the past hour, and the freezer is reading above 20°F. This points to a genuine cooling failure rather than a temporary temperature spike from an open door or a defrost cycle.
Is it safe to keep food in the refrigerator when F304 is showing?
No, it is not safe to assume frozen food is still properly stored when this code appears. The F304 code indicates the freezer has reached temperatures above 72.5°F, which is far above safe frozen food storage temperatures. Check the actual temperature inside the freezer and move perishables to another freezer or add ice if the unit cannot be repaired quickly.
How much does it cost to repair a GE refrigerator showing F304?
Repair costs depend heavily on which component has failed. Thermistor replacement is typically on the lower end, ranging from around $50 to $150 including parts and labor. Fan motor replacement generally falls in the $100 to $250 range. Compressor replacement or sealed system repair is significantly more expensive, often ranging from $400 to $700 or more depending on the model and local labor rates.
Can I fix F304 myself or do I need a technician?
Some causes of F304 are accessible to a knowledgeable DIYer, such as checking fan operation, clearing frost buildup from evaporator coils, or testing and replacing a thermistor. However, if the sealed refrigeration system is involved, including a refrigerant leak or compressor failure, a certified technician with proper equipment is required by law to handle refrigerants.
Will resetting the refrigerator clear the F304 code?
A power reset may temporarily clear the fault display, but the code will return if the underlying problem has not been corrected. Because the code sets based on specific conditions including temperature, door position, and defrost timing, the control board will detect the fault again once those conditions are met. Clearing the code without fixing the cause does not restore proper freezer operation.

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