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Error code reference

GE Refrigerator Error Code R-1- (segment e)

Icemaker Error

GE codesGE refrigerator codes

Icemaker Error – ice making kit harvested more than 3 times and level error.

First step from the service manual

After replacing icemaker, check the operation by turning the appliance ON again.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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  • Step-by-step tests with expected resistance, voltage, and continuity values
  • Wiring diagram references and connector pinouts from the OEM service manual
  • Verified part numbers when replacement is required
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What R-1- (segment e) means on a GE refrigerator

The R-1- (segment e) error code on a GE refrigerator indicates an icemaker fault specifically related to the harvest cycle. The control board monitors how many times the icemaker kit completes a harvest cycle within a given period. When the icemaker harvests more than three times without the ice level sensor detecting a corresponding rise in ice, the control interprets this as a level error and triggers this fault code. This points to a disconnect between the mechanical harvest function and the actual accumulation of ice in the bin.

The ice level detection system typically relies on an optical sensor or a feeler arm to confirm that ice is present after harvesting. If the icemaker is cycling and ejecting ice but the bin sensor does not register ice accumulation, the board logs the repeated harvest attempts as an error condition. This can occur because ice is being made but not retained in the bin, because the sensor itself is failing to detect ice that is present, or because the icemaker is going through harvest motions without actually producing ice due to a component failure within the icemaker kit.

Because the primary diagnostic step involves replacing the icemaker and then powering the unit back on to verify correct operation, the error most commonly points to a fault within the icemaker assembly itself rather than an external wiring or temperature issue. Technicians should confirm the ice bin is properly seated, the level sensor is unobstructed, and water supply is adequate before committing to an icemaker replacement.

Source: manufacturer service documentation.

Common causes of R-1- (segment e)

  1. 01

    Failed icemaker assembly

    Part replacement

    The icemaker kit itself is the most likely culprit. An internal component failure within the assembly can cause the unit to cycle through the harvest motion repeatedly without producing usable ice, triggering the level error.

  2. 02

    Ice level sensor malfunction

    Part replacement

    If the optical sensor or feeler arm that detects ice in the bin is dirty, misaligned, or failed, it may not register ice even when the icemaker is producing it normally. Inspect the sensor for obstructions or damage.

  3. 03

    Ice bin not properly seated

    Wiring / connection

    If the ice storage bin is out of position, harvested ice may be falling outside the bin or blocking the level sensor from reading correctly. Remove and firmly reseat the bin to rule this out.

  4. 04

    Restricted or failed water supply

    Part replacement

    If the water inlet valve is not delivering adequate water to the icemaker mold, the unit may attempt to harvest with little or no ice formed. Check the water supply line and inlet valve for blockages or failure.

  5. 05

    Control board misreading harvest count

    Part replacement

    In less common cases, the main control board may incorrectly track harvest cycles due to a software or hardware fault. This is typically ruled out only after confirming all other components are functioning correctly.

See the test procedure for each cause

Frequently asked questions about R-1- (segment e)

What does R-1- (segment e) mean on a GE refrigerator?
The R-1- (segment e) code means the icemaker has completed more than three harvest cycles without the refrigerator's control system detecting a proper rise in ice level. The appliance flags this as an icemaker level error. This code indicates a fault within the icemaker system that requires diagnosis and likely replacement of the icemaker kit.
Can I fix the R-1- (segment e) error myself?
Some basic checks are within reach for a confident DIYer, including reseating the ice bin, inspecting the ice level sensor for obstructions, and verifying the water supply line is open and flowing. However, if those steps do not resolve the issue, the repair procedure calls for replacing the icemaker assembly and then powering the refrigerator back on to confirm the error clears. Icemaker replacement requires some disassembly and basic wiring connections.
Is it safe to keep using my refrigerator while this error is showing?
The R-1- error is specific to the icemaker system and does not indicate a problem with the refrigerator's cooling or food preservation functions. The refrigerator section and freezer should continue operating normally. You can continue using the appliance for food storage, but the icemaker will not function correctly until the fault is resolved.
How much does it cost to repair the R-1- (segment e) error on a GE refrigerator?
If the icemaker assembly needs to be replaced, parts alone typically range from $50 to $200 depending on the specific GE model. Adding professional labor, the total repair cost generally falls between $150 and $400. Costs can vary based on your location and the technician's rates.
Will resetting the refrigerator clear the R-1- (segment e) error code?
A power reset may temporarily clear the error code from the display, but if the underlying icemaker fault is still present, the code will return once the icemaker attempts to cycle again and exceeds three harvests without detecting ice. A reset alone is not a fix. The error will only clear permanently once the root cause, typically the icemaker assembly, is repaired or replaced and the unit is confirmed to be operating correctly.

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