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Error code reference

LG Refrigerator Error Code HS E

Humidity sensor error caused by short or disconnection of the freezer humidity sensor.

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What the HS E error code actually means

Your LG refrigerator is displaying HS E because it detected a problem with the humidity sensor inside the freezer compartment. This sensor helps the refrigerator manage moisture levels, and it is either not making a proper electrical connection or has failed internally. A technician will need to check the sensor and its wiring to determine whether a simple reconnection or a part replacement is needed.

Diagnostic procedure

The full HS E procedure

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1
First diagnostic step
Check each sensor at its connector.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of HS E

Ranked by how often they cause this code
  1. 1Loose or disconnected sensor connector
  2. 2Corroded connector pins
  3. 3Damaged wiring harness
  4. 4Failed humidity sensor
  5. 5Faulty main control board

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Questions people ask about HS E

What does HS E mean on a LG refrigerator?
HS E on an LG refrigerator indicates a humidity sensor error related to the freezer compartment humidity sensor. The control board has detected either a short circuit or a disconnection in the sensor circuit, placing the reading outside acceptable parameters. The error is meant to alert you that the sensor is not communicating properly with the control board.
Is it safe to keep using my refrigerator while HS E is displayed?
A humidity sensor fault does not immediately create a safety hazard, but it can affect how well the freezer manages moisture and defrost cycles over time. Food safety depends on the freezer maintaining proper temperature, so it is worth monitoring temperatures closely and addressing the fault promptly rather than leaving it unresolved for an extended period.
How much does it cost to repair an HS E error on an LG refrigerator?
Repair costs vary depending on the root cause. If the fix is simply reseating a connector, there may be no parts cost and only a service call fee, typically in the range of $75 to $150. Replacing the humidity sensor itself generally costs between $20 and $80 for the part, plus labor. If the main control board is at fault, total repair costs can range from $200 to $500 or more depending on the model and labor rates in your area.
Can I fix the HS E error myself?
Some causes of the HS E error are DIY-friendly, such as reseating a loose connector or cleaning corroded pins. However, testing sensor resistance, tracing a wiring fault, or replacing the sensor element or control board typically requires a multimeter and comfort working with refrigerator electrical components. If you are not experienced with appliance electrical diagnostics, a qualified technician is recommended.
Will resetting the refrigerator clear the HS E error code?
A power reset may temporarily clear the HS E code from the display, but the error will return if the underlying sensor or wiring fault is still present. The control board will re-detect the out-of-range condition and re-trigger the fault. A reset is useful for confirming whether the error is intermittent, but it does not substitute for proper diagnosis and repair.

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